Whiteside County Public Transportation

Like Us on FaceBook!!


Aging & Disabled Resource Center (ADRC)
Please feel free to call 815-622-9230 extension 194.
or E-Mail us at


Our Mission…
The WCSC ADRC's staff strives to link older adults and disabled persons to programs to help them maintain their independence in the community and keep them at home. We also strive to advocate and educate the older adult and disabled population.

Our Services…
"We have new hours."
The WCSC ADRC is available Monday-Friday 9 am-2 pm. We welcome walk-ins on Monday's from 9 am - 2 pm. We do not accept walk-ins for Medicare counseling October 15th- December 7th. Appointments can be made Tuesday-Friday. If you are wanting Medicare counseling or if you want to see someone at a site in Morrison, Erie, Prophetstown, or Fulton you must call and make an appointment in advance. If you can't make your appointment it is important that you please call to cancel as soon as possible. It is best to ask in advance what you need to bring on walk in day or for your appointment if you are not sure what you will need. You cannot be charged any fees for getting help from their Aging and Disabled Resource center but they do accept donations for their services.
We receive grant funding provided by the Northwestern Illinois Agency on Aging (NWIAAA) and we do accept donations.
To visit NWIAAA

New to Medicare & Confused? 'Medicare Choices' is the class for you!
Our next class on Medicare Choices will be Friday, March 17th at 12:30 pm. This class will educate you on the basics of Medicare, and also goes over your choices. We welcome those that are becoming new to Medicare and those who want to learn their options available with Medicare. To sign up, please call ahead.

License Plate Discount Application
(Benefit Access Application) & Ride Free Transit Card

The Benefit Access Program is a program that gives persons aged 65 and older, or persons under 65 years old and on disability, a discount on their license plate sticker. This application needs to be renewed every 2 years. To apply or to renew your application for the license plate discount, the ADRC takes walk-ins on Mondays from 9 AM- 2 PM. For this application, we are still taking 2015 income until April 18th (after that, we will be taking your 2016 income). Along with proof of your 2015 annual income, you will need to bring in your driver's license or state id, vehicle registration, and social security card. If you are on disability, please bring proof of disability.

Options Counseling &
Information and Assistance Program

Our Resource specialists assess the problems and capabilities of our clients; provide current information on programs or services available to our clients within their communities; link our clients to the programs or services with the client's consent; make referrals to other programs; and follow up with the client based on the client's needs.

Senior Health Insurance Program (SHIP)
Medicare Counseling

SHIP is a division of the Illinois Department on Aging. They train volunteers to provide counseling on insurance such as Medicare. We provide free Medicare counseling. We provide a Medicare Information class every month except October & November to help persons new to Medicare or if persons want to learn more about their options with Medicare.
To visit SHIP's

Have trouble hearing on your
landline or cellular phone?

Illinois Telecommunications Access Corporation (ITAC) has added a program to help those with cellular service that are having trouble hearing on the phone. The program also provides free amplified telephones and captioning telephones to Illinois residents that are hard of hearing. You will have to be certified as hard of hearing, live in Illinois, and have a service that remits to the program. Whiteside County Senior Center (WCSC) is a selection center for ITAC. To apply we will need your phone bill with all the pages if you have a landline service or cellular service. Your cell phone must be Bluetooth capable. If you are not sure if your phone has Bluetooth or if you have a prepaid cellular service bring in the cell phone. We will also need proof of address (driver's license, state ID, or a bill with your name and address on it).
To visit ITAC'S website

Caregiver assistance
If you are caring for someone that is 60 years old or older the WCSC offers assistance for caregivers. One form of assistance is called Respite. If approved the caregiver will receive a limited amount of time either in a facility or it will provide a paid caregiver to stay with your loved one so you can take a much needed break. Another type of funding to help caregivers is called caregiver gap. Caregiver gap can be used in a variety of ways. An example of the use of caregiver gap is we have used it to purchase gas cards to help with the cost of taking your loved one to several medical appointments. The WCSC does not hand out or reimburse anyone with money. There are limits to the program. To apply for Caregiver gap or respite we will have to interview the caregiver in person and complete an application. These assistance programs are only available when funding is available from the NWIAAA. NWIAAA must approve the application to receive assistance. We also provide information on resources available to help caregivers as well as referrals to support groups in the area.

Referral Service
Our Resource Specialist will provide referrals to other programs and agencies for the benefit of our clients.

S.A.L.T Member of the Whiteside County Triad
Goals of Whiteside County Triad

· Education: by sponsoring crime prevention and public education for older adults.

· Support: by identifying community resources and providing referrals to older persons to help reduce fear and lend moral support.

· Unity: by involving the older adult population, law enforcement, community agencies, and individuals to identify problem areas in their communities.

Recycle Cell Phones, Ipods, and Ipads.
The Whiteside County Senior Center collects used cell phones, IPods, and IPads to be recycled. If you have any these items lying around and want to dispose of them drop them off at the WCSC, 1207 West 9th street, Sterling, or the LCCOA 100 W 2nd St, Dixon.


Getting help in Whiteside County
The Whiteside County Senior Center (WCSC) Aging and Disabled resource staff helps with a variety of programs for older adults and persons with disabilities. Walk-in day is on Monday's from 9 am - 2 pm at the WCSC. Appointments need scheduled in advance for Medicare counseling. Residents in Morrison, Erie, Prophetstown, or Fulton must call in advanced to set up an appointment at a meeting site in their area. Best practice would be to come about 5 minutes early before appointment times. It is also best to ask in advance, what to bring on walk in day or for appointments. Please call and cancel the appointment if needed as soon as possible. The Aging and Disabled Resource center does not charge fees, however they appreciate donations. Please call 815-622-9230 extension 194.

Accuracy is important
The WCSC ADRC staff helps many people to connect to many benefit programs available. Most of the applications they help fill out are for State and Federal programs. State and Federal applications will have very specific requirements. If the ADRC staff ask for specific things it is a good idea to provide that information for them. They do not make the program requirements but they are required to follow them. Anyone that knowingly provides inaccurate information could be subject to punishment under State or Federal laws. Also failure to provide accurate information may cause the applicant to not get approved for the program, to be terminated from a program, and possible pay back money because misinformation is provided. This is the reason the ADRC staff will be adamant about their clients bringing in the proper information. They do it for your protection. Do not forget to keep those important tax papers. If anyone is unsure what they need to keep or get ride of, stop in on walk-in day Monday or call and make an appointment. Everyone stay safe and warm this month.

Medicare Advantage Disenrollment period
The Medicare Advantage disenrollment period starts on January 1st. During this period Medicare beneficiaries can disenroll from a Medicare Advantage plan and go back to Original Medicare. If the Medicare Advantage plan has prescription coverage beneficiaries will be able to enroll in a stand-alone Medicare Part D plan. If beneficiaries missed the December 7th Annual Enrollment period to get Medicare Part D for prescriptions or to switch Medicare Advantage plans unfortunately they will have to wait for the next annual enrollment period which is October 15th - December 7th unless they qualify for a special election. Extra Help or the Low Income Subsidy for Medicare Part D does qualify for a special election to change plans outside of the annual enrollment period.

Help with Senior Citizen Tax Assessment Freeze Homestead Exemption
(PTAX 340 & PTAX 329)
If you have qualified for the Senior Citizens Tax Assessment Freeze and/or Senior Homestead Exemption in the past, you will soon be receiving your annual forms in the mail from the Whiteside County Assessment Office. We can help fill out and notorize these forms on our walk-in Mondays from 9 AM-2 PM. As with any program, it is important to bring the necessary information with you to complete these forms. If you file income taxes, please complete your taxes first before having your forms filled out. If you do not file income taxes, you will need to bring your 2016 income statements. A driver's license, or state ID will also be necessary in order to notorize your forms.
Please call the ADRC office if you have any questions.

Keep Tax forms

January is the time when tax forms such as W-2 forms, 1099 forms, and SSA-1099 forms are sent out to in the mail. These forms report income from 2016. These forms are important and it is strongly suggested to keep these forms for at least 3 years even if there is no need to file income taxes. If an envelope comes in the mail and say important tax information on the outside please open it and keep it. We may ask for these forms to help apply for several programs. Happy New Year and we look forward to providing the best service we can for our community!